It’s as original as, ’it exists in the beehive’. We don’t pasteurize, heat, or process the honey. As a result, all its beneficial antioxidants, vitamins, nutrients, and enzymes dwell in it.
Once we receive your order, it will be processed and ready to be shipped within 2 business days. However depending on the delivery location your orders can take about 3-8 working days from the date of ordering to reach you.
Your shipping cost are subject to the cost of the purchase being made, the destination address and the type of shipping being chosen. For any queries regarding the shipment of your purchase, please email us at email@example.com.
In the event of an incorrect order being delivered please send across a picture of the parcel to us on Whatsapp or Facebook or Email and we will initiate another order which will reach you within 5 working days. If a Refund is required it will be processed in the same manner.
In the event of a product being damaged which is highly unlikely, please take a photograph of the same and send it us within 24 hours of the package being received, to firstname.lastname@example.org with the Subject – ‘Damaged Parcel’. We will send across a replacement parcel the next day which should reach you within the next 5 days. If a Refund is required it will be processed in the same manner.
In case a parcel is lost in transit or was returned due to the issue from the logistics side, a return parcel will be sent within a day of updation of status (Return or lost) on the logistics tracking website. This new parcel should reach you within a week. If a Refund is required it will be processed in the same manner.
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